You’ve probably heard all about Adobe’s Creative Cloud and the requisite scrutiny/praise/complaining from the various customer bases. I’ll spare you a recap and jump straight to the new stuff. Adobe has posted a half-way response to let you know they’re listening.
In short, they are considering three main concerns that were raised immediately after the announcement that they are terminating perpetual licenses in favor of a ‘rental’ solution:
[hilite img=”http://blogs.adobe.com/jkost/wp-content/themes/Adobe_jkost/images/adobe_logo.png” title=”Adobe Heard…” style=”1″]…Three main themes are coming through
File access. Customers want to be sure that, if their membership to Creative Cloud lapses, they will still have access to their files.
Photographers, particularly photo-enthusiasts, are looking for a more tailored offering that focuses on their particular workflows.
Some customers are not convinced that Creative Cloud is right for them and would rather continue to purchase desktop applications as before.
You can read more on the Creative Cloud team blog.
So, not a whole lot of information there. More of a “We hear you, and this is what we think you said. We’ll go work on it.”
While that’s not a total loss, I feel they’re dragging this out for some reason. A corporate entity like Adobe should have seen all three of these cases long before announcing, and thus had a response ready to go. If they did foresee it, they’re doing some theatrical stuff. If they truly didn’t… well, one has to wonder if the leadership is really planning for longevity.
Anyway, I have a resource page here. It’s a repository of links I found helpful in preparing responses to the community, including direct links to FAQs from Adobe.
What do you think about all of this CC stuff? Does it work for you?